Outsourcing

Your external department of Revenue Management

We know how difficult it is to find suitable talent in this area. In fact, for many hotel units the most efficient option is to contract an external Revenue Manager, in this way obtaining a flexible alternative that is less expensive and that covers additional costs related to RMS. In this way you and your team can keep your focus on the management and day to day operation of your hotel, while we can concentrate on what we do best: increasing your profits.

 
 
 
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Strategy

The success and competitiveness of any hotel begins with the establishment of solid bases from which to achieve, and even go beyond, your objectives. At XLR8 we believe that the principal secret to success lies in the development of an annual Strategic Plan that allows us to form teams and ensure the efficient allocation of resources.

We will work side by side with you and your team in the development of the various components of the Strategic Plan, with special emphasis on:

  1. External analysis (market)

  2. Competition

  3. Positioning

  4. Analytical data

  5. Budgeting and profitability objectives

  6. Action Plan

  7. Structure of RM: segmentation, pricing structures, etc.

 
 

Strategy Meetings and Forecasting

And because it’s not enough to have a solid annual strategy, we organize monthly meetings to monitor results and ensure that strategic actions are being implemented. By using analytical data for actions, we envisage these meetings as a discussion forum where you can make the right decisions, taking into account the dangers and opportunities the market presents:

  1. Benchmarking and market tendencies analysis: to involve the team in the evolution of results

  2. Closing the month: what can we learn and what can we improve going forward
    Forecasting: detailed analysis of the following 3-6 months, with forecasting of daily demand.

  3. Forecast: detailed analysis of the next 3-6 months, forecasting what demand will be day by day

  4. Oversight of action planning: ensuring execution of actions and necessary adjustments to the annual strategy for optimal profitability.

  5. Providing constructive questioning of Sales, Marketing, E-commerce Reservations, etc. for continual improvement.

 
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Yield Management

Patterns of demand are constantly changing; that’s why we provide daily estimates for reservations 12-18 months in advance, through the application of an efficient distribution that puts into practice the maxim “sell the right product to the right customer at the right time on the right channel for the right price”.

That is, we carry out analyses taking into account the forecasting elements of our RMS, with the aim of optimizing results, for example:

  • Management of distribution channels: opening and/or closing channels in function of their profitability. 

  • Restricting reservations: based on minimum nights stay, proximity to arrival, among other factors.

  • Changing prices and rates: with the aim of increasing the average price and/or occupancy, in according with the patters of demand for each day.

  • Inventory optimisation: decisions about adjustments in the distribution per room typology.

 
 
 

By your side in the day to day

We work as an integral part of the team in the execution of daily tasks. We take on the role of Revenue Manager, elaborating a fundamental Strategic Plan for each of the hotel units up until the implementation of all the tasks in this area, with the objective of increasing and maximizing profits.

  • Dynamizing events such as campaigns, promotions, etc.

  • Supporting decision-making regarding opening new channels and tariffs.

  • Price and inventory management in the various group segments (yield management 360).

  • Determining prices for packages and similar elements.

  • Among many other day to day issues for a hotel group/unit.