Enhancing Revenue Management at AP Hotels & Resorts with XLR8 RMS
AP Hotels & Resorts, managing 9 hotels across Portugal from north to south, oversees an inventory of approximately 1,600 rooms. The Revenue Department, comprising a Revenue Manager, a Junior Yield Manager, and an E-Commerce specialist, is responsible for revenue management and reservations. The group also includes dedicated commercial and marketing departments, specifically focusing on group bookings within the commercial team.
“XLR8 RMS has drastically reduced the time spent on data extraction and analysis, empowering us to focus on strategic decision-making.”
Results:
Time Efficiency: Drastically reduced data collection time, allowing more focus on analysis and strategy.
Operational Efficiency: Consolidated tools within a single platform, enhancing task management and inter-departmental communication.
Financial Performance: Significant increases in average price and RevPAR, leading to improved profitability.
Customer Support: Responsive and knowledgeable support team, ensuring effective resolution of issues.
Testimonial by Jorge Luz, Revenue Manager at AP Hotels & Resorts
✔ XLR8 RMS in Day-to-Day Operations:
XLR8 RMS is integral to AP Hotels & Resorts daily operations, being one of the first tools to be open each day. It supports both daily yield management decisions and strategic planning during meetings. The platform bridges the Revenue and Commercial departments, facilitating cohesive strategy formulation and execution.
✔ Impact on the Revenue Management Department:
XLR8 RMS has significantly reduced the time spent on data collection. Previously, 80% of the time was dedicated to gathering data and only 20% to analysis. With XLR8, this has been reversed, allowing AP Hotels & Resorts to spend 20% of their time collecting data and 80% analysing it. This shift has enhanced the group’s ability to maximize product performance, proving to be a major asset.
✔ Differentiators of XLR8 RMS:
What sets XLR8 apart from other RMS platforms is its comprehensive functionality. It allows the group to manage and analyse all types of information within the platform, from data analysis to decision-making and implementation. Additionally, the platform facilitates seamless communication with other departments, making it a unique and highly efficient tool.
✔ Key Features Utilized:
The Yield management feature is particularly valuable for AP Hotels & Resorts, consolidating all necessary tools into one platform. This eliminates the need to switch between different systems, saving time and improving task distribution. Additionally, the reporting capabilities are crucial for decision-making and strategy implementation.
✔ Financial Impact:
The financial impact of implementing XLR8 RMS has been notably positive. AP Hotels & Resorts has seen increases in average price and RevPAR (Revenue per Available Room), driven by improved management strategies enabled by the platform. This has resulted in better overall financial performance and higher profitability.
✔ Customer Support Experience:
The experience with XLR8's customer support has been exceptional. The support team consists of professionals who understand revenue management, addressing the group’s needs effectively and efficiently. This expertise ensures that all specific requirements are met promptly.
AT Group
AT Group is a prominent hospitality conglomerate operating across Portugal, comprising multiple brands catering to diverse market segments. The group manages a portfolio of 10 properties spread across key locations in Portugal.
Discover how the XLR8 RMS can help increase your hotel's revenue