Transforming Revenue Management at StayUpon Hospitality Group with XLR8 RMS
StayUpon Hospitality Group, with its six diverse hotels catering to both corporate and resort clientele, faced the challenge of efficiently managing revenue across its properties. With a small team of two, comprising a Revenue Manager and an e-commerce specialist, manual data extraction and analysis consumed significant time, hindering proactive decision-making. However, the adoption of XLR8 RMS revolutionized their revenue management practices, streamlining processes, enhancing decision-making capabilities, and fostering collaboration across stakeholders.
Results:
Streamlined revenue management processes, reducing data extraction and analysis time from hours to minutes.
Accelerated growth trajectory, with XLR8 RMS playing a pivotal role in expediting decision-making processes and driving business success.
Enhanced decision-making capabilities, enabling proactive responses to market dynamics and driving revenue optimization.
Improved stakeholder collaboration and communication, fostering alignment across departments and facilitating a cohesive approach to revenue management.
Testimonial by Roberto Florêncio, Revenue Manager at StayUpon Hospitality Group
✔ Structure of Revenue Management Team:
StayUpon Hospitality Group operates with a lean team structure consisting of a Revenue Manager and an e-commerce specialist responsible for managing revenue across all six hotels. Weekly strategy meetings involving the sales and marketing teams facilitate coordinated planning and execution.
✔ Impact on Daily Work:
XLR8 RMS has drastically reduced the time spent on data extraction and analysis, empowering the Revenue Manager to focus on strategic decision-making. Tasks that previously took hours are now accomplished within minutes, enabling timely responses to market dynamics. The platform's user-friendly interface facilitates quick access to comprehensive data, fostering a more analytical approach to revenue management.
✔ Time Efficiency:
The platform's intuitive design allows for swift access to critical data, significantly reducing the time spent on revenue management tasks. Whether it's monitoring performance against budget, analyzing historical trends, or assessing year-over-year comparisons, XLR8 RMS provides actionable insights in real time, empowering revenue managers to make informed decisions promptly.
✔ Customer Support Experience:
XLR8 RMS's responsive customer support stands out as a testament to their commitment to client satisfaction. Queries are addressed promptly, often on the same day, ensuring uninterrupted operations and fostering a strong partnership between StayUpon Hospitality Group and XLR8 RMS.
✔ Impact on Growth:
By expediting decision-making processes, XLR8 RMS has played a pivotal role in accelerating the growth trajectory of StayUpon Hospitality Group. The platform's ability to deliver real-time insights enables revenue managers to proactively respond to market trends, driving revenue optimization and enhancing overall performance.
✔ Facilitating Stakeholder Communication:
XLR8 RMS serves as a comprehensive platform that not only caters to the needs of revenue managers but also facilitates collaboration among stakeholders. With access to real-time data and insights, stakeholders across departments can align their strategies, fostering a cohesive approach to revenue management and driving business success.
AT Group
AT Group is a prominent hospitality conglomerate operating across Portugal, comprising multiple brands catering to diverse market segments. The group manages a portfolio of 10 properties spread across key locations in Portugal.